Frequently Asked Questions
Frequently asked questions
Will your jewellery turn my skin green?
No. Every Nouravi piece is designed not to turn your skin green. We use skin-safe, hypoallergenic materials with protective plating, so your jewellery keeps its colour and your skin stays clear, even with daily wear.
Is Nouravi jewellery waterproof? Can I shower or swim in it?
Our jewellery and stainless steel watches are water-resistant and built for everyday life: splashes, sweat, hand-washing and the occasional shower. We still recommend taking pieces off before long swims, as chlorine and salt water can dull any finish over time.
Is your jewellery hypoallergenic and safe for sensitive skin?
Yes. Our pieces are hypoallergenic and nickel-safe, which makes them a great choice if you have sensitive skin or usually react to fashion jewellery. They will not fade, tarnish or irritate with normal wear.
What is your jewellery made from?
Depending on the piece, we use 925 sterling silver, stainless steel and 18K gold plating, finished with cubic zirconia, crystals and pearl-style detailing. Every material is chosen to look luxurious, last far longer than typical fashion jewellery, and stay kind to your skin.
Are your watches waterproof?
Our metal and link-bracelet watches are water-resistant for everyday wear, so rain, splashes and hand-washing are no problem. Leather-strap watches should be kept away from water, as moisture damages leather over time. We do not recommend wearing any watch in the shower, pool or sea.
How do your current offers work?
Right now you get 20% off all jewellery, applied automatically at checkout with no code needed. On watches we run a Buy 2, Get 1 Free deal: add any three watches to your basket and the lowest-priced one comes off automatically at checkout.
Where do you ship, and how long does delivery take?
We dispatch orders from the UK. Your available delivery options and estimated timeframes are shown at checkout before you pay.
What is your returns policy?
If something is not right, we are happy to help. You will find our full returns terms and timeframe on our Refund Policy page, linked in the footer of every page.
How do I care for my jewellery and watches?
Keep pieces dry where you can, store them somewhere cool and dry, and avoid contact with perfume, lotion and harsh cleaning products. A soft, dry cloth is all you need to bring back the shine. Treated well, your Nouravi pieces will stay looking new for years.